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Ring bell

My free 30 days has finished, I have paid for the basic plan for 12 months, I’m assuming it’s kicked in. I have never used the 2 way speaker until today, I can’t seem to get it to work, I can hear the person who rings the bell, they can’t hear me🤷‍♀️ what am I doing wrong  Appreciate some feedback 😊 I actually don’t know what to put in the box below, Amazon or Amazon Alexa

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15-02-2025 02:22:36

Responses (1)

  • T

    Hi @user_45a0da. What type of phone do you have and what version of the Ring app is installed? This Help Center article here has information on how to ensure that you have audio recording turned on, which could impact your audio. Also, be sure that your phone has all permissions enabled, including microphone access.

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    17-02-2025 05:15:20

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