U
Front and back door video bells no longer activate Alexa.
troubleshooting
Both door bells gave verbal and video warnings on my Alexa’s but both have stopped. They both activate the ringer in the hall. They both work on my ipad giving both sound and video, any thoughts would be appreciated.
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25-07-2024 11:06:08
Responses (1)
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Caitlyn_Ring
Hi @user_fa5fd1. Since your Ring Doorbells are working properly in the Ring app, this indicates that the issue is isolated to the Alexa app. Ensure your Ring app and Alexa app are both fully updated, then try these troubleshooting steps.
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31-07-2024 04:27:54
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