Won't stay connected to wifi

Question

Ring doorbell 3 plus not staying connected to wifi anymore. Worked fine for a whole year with no problems. I need help!

Caitlyn_Ring · Answer

Hi @user3840. If you haven't already, I'd suggest checking the RSSI for the Video Doorbell 3 Plus, as the RSSI is a measure of how strong the wifi connection is. You can read more about RSSI in our Community Post [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4), and you'll want to make sure you don't have a high RSSI as this could cause your Doorbell to disconnect from wifi.

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Won't stay connected to wifi

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