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Will List of Activity Recordings Without Active Subscription Play Once Activated?
Will List of Activity Recordings Without Active Subscription Play Once Activated?I had a subscription, but for some reason I got an email from Ring indicating my autopay was refused. I checked with my bank, and everything appeared to be good. No idea why it wasn't going through other than maybe because the card on file was a "credit/debit" card vs' an actual credit card. Therefore the subscription got deactivated. Nevertheless, I went in and updated my subscription to an actual credit card, and everything seems to be working now. Once I finished updating my autopay option, I clicked into Activity History to see that there were references to alerts that occurred during the time the subscription was in "deactivation" status, but were blurred out. Now that the subscription is Active, will those older videos eventually process and become available? Or will they remain as blurred out?
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26-05-2020 19:27:06
Responses (2)
- R
You lose all your videos, there is no integration with Google or Microsoft cloud storage either, save yourself the stress effort and time and simply avoid Ring products, definately do not subscribe! It is arguable that what you're paying for is even a service at all. Customer service is also a waste of time.
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12-09-2021 08:32:27
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dineo84
I’d like to know the answer to this same question as I recently had something stolen and want to see the footage. Hope you get an answer soon.
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26-05-2020 19:56:04
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