Wifi password 'incorrect'

Question

Help please my 2nd gen doorbell keeps saying my wifi password is incorrect when it is actually correct when trying to set up for the first time what do i do

Tom_Ring · Answer

Hi @user69838. Are there any special characters in your WiFi password? Try resetting the device by pressing and holding the setup button for 20 seconds, the releasing it. Let me know if this helps.

user_719fdc · Answer

same issue no special characters!!! no response from ring with an answer?

Ring Video Doorbell

Wifi password “incorrect”

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