WiFi channel option

Hi team,My Ring Doorbell 3 is connected to WiFi network that is 2.4 GHz + 5 GHz under the same SSID. For all devices in my household it's fine and they switch to 2.4 GHz when 5 GHz signal becomes week.But Ring Doorbell reports my WiFi being week and still doesn't switch to 2.4 GHz while it has excellent reception.I want to see an option in the mobile app that would disable 5 GHz for the doorbell or fix switching to 2.4 GHz.Thank you.