Ring Video Doorbell
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Video Doorbell Low Power
Just installed Video Doorbell 2 and hardwired it to stop me having to charge battery up manually.Power Source on App showing Hardwired and have a white ring on the doorbell itself (as per photo) indicating it's connected corectly but the battery level keeps decreasing, now down to 18%.It's wired to a 24V AC transformer with a wirewound 50 ohm resist conencted in series.It's about 8 degrees celcius here at the moment so low temperature shouldn't be an issue.Anyone experienced similar issues?Regards,
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16-11-2019 17:28:35
Responses (1)
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What is the VA or Wattage rating of the transformer?What purpose does the 50 Ohm resistor serve?When I first installed my Video Doorbell 2, the transformer was 16 volt, 10 VA. The battery would slowly drain. I changed the transformer to 16 volt, 30 VA and now the battery is always 98- 100%.
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17-11-2019 11:56:48
EThe suggested transformer rating for a Video Doorbell is 16V 30va. The Resistor is only required in the absence of a mechanical/digital chime wired inside your home to prevent potential damage to the Video Doorbell. With battery devices, extremely cold/hot temperatures may also cause the battery to drain rapidly, even when hardwired. [https://support.ring.com/hc/en-us/articles/115005939463-Cold-Weather-and-Battery-Powered-Ring-Devices](https://support.ring.com/hc/en-us/articles/115005939463-Cold-Weather-and-Battery-Powered-Ring-Devices)
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17-11-2019 15:33:59
CWhen your old transformer was connected to the Ring doorbell unit, would the doorbell unit power up without the battery? I'm attempting to install the Ring video doorbell 2 and this is the problem I'm having. I checked the transformer output at the doorbell and it's getting power. Thanks.
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06-01-2020 14:38:07
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eo1995
The battery is rated to last for at least 600 events (motions, rings, live views). Hardwiring the Ring Video Doorbell 2 trickle charges the battery around 10% a day. If you average more then 35 events a day, the charging rate will not be able to keep with battery usage rate and start slowly declining.
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16-11-2019 23:31:30
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