Video Doorbell 2 Stopped Working

My video doorbell 2 went offline either July 23rd or 24th. I pulled the battery out (it's entirely battery powered) thinking the battery had just died. Recharged it and entered setup. The blue lights on the front spun and it reconnected to my wireless network. I thought I was good to go from there. The next day, the ring was again disconnected. I pulled the battery again and charged it. Put the battery back in and it didn't respond at all. Wouldn't even enter setup and it wouldn't flash any blue lights despite holding down the black button for 30 seconds or longer. So I bought a brand new battery, charged it for about 10 hours, plugged it into my doorbell and....NOTHING. My Ring, which is only about a year old, is now completely dead. What do I do? How do I get it covered under it's supposed 3 year warranty?