I have been charging my battery for about 12 hours. Both the green and amber lights are solid and have never blinked; However, it will not go to solid green si I assume not fully charged, is this normal or an indication of a bad battery?

Hi @user51568. This is not typical for a battery. Batteries will usually charge within 8 hours. I would suggest using a different charging cable and/or different outlet to see if that improves the charge time.

‎Video Door Bell Wired and my Chime

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shockwaveriderz

Video Door Bell Wired and my Chime

hardwired-video-doorbell

troubleshooting

I recently bought a Ring Video Doorbell wired and I have an old chime. Here is an URL to an image of my current chime. I'm pretty sure that this chime will not work with the video doorbell so I was going to link the doorbell with my echo dot and use that for the chime. ![](upload://2icJP9UATwR4pwB5CNamEFmRxBE.jpeg) How do I wire the doorbell with this chime for power only? do I just attache the red and white wires to the chime wires for power? Any help will be greatly appreciated. TIA any idea what the red and white wires signify?

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28-11-2021 06:33:31

Responses (1)

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Caitlyn_Ring
Hi @shockwaveriderz. As mentioned on the [product page](https://ring.com/products/video-doorbell-wired), the Video Doorbell Wired does not ring your internal chime kit. To hear audible alerts in your home, you can pair the Video Doorbell Wired with a [Ring Chime](https://ring.com/products/chime-gen2) or a compatible Alexa device. You can also find wiring diagrams for the Video Doorbell Wired [here](https://support.ring.com/hc/en-us/articles/4405783047188-Wiring-Diagrams-for-Ring-Doorbell-Wired-), which should help with installation. :)
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29-11-2021 10:29:50
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