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Ring Video Doorbell

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Unable to login on pc/Win10/Firefox after 30 days
ring-website
troubleshooting

This is a recurring problem. After being automatically logged out, the login page goes “dead”. There is no way to click and submit my username and password. My username is filled in and when I hover over continue I get the red circle with a slash through it. It was like this yesterday, too. I’m disabled and rely on my desktop and the Ring Dashboard. It is difficult for me to use my phone for this. I REALLY WISH THAT RING WOULD ALLOW ME TO STAY LOGGED IN FOREVER. The way I discover I’ve been logged out is when the doorbell rings and, of course, I can’t do anything! I’ve cleared the cache/cookies, etc. Of course, my computer was shutdown overnight, so I believe that counts as rebooting.

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18-12-2023 08:40:26

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