‎Trying to add combo of Ring doorbell 2 and chime pro for $119 to my cart in Venetian Bronze but i

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Cyn2020

Trying to add combo of Ring doorbell 2 and chime pro for $119 to my cart in Venetian Bronze but i

Trying to add combo of Ring doorbell 2 and chime pro for $119 to my cart in Venetian Bronze but it won't let me put in the cart, only satin nickel. Need help

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06-06-2020 06:05:17

Responses (3)

C
Chelsea_Ring
Hi @Cyn2020 is this for the 2nd generation Video Doorbell? Also, are you on Ring.com?
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08-06-2020 12:07:55
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pywong982
I got the same problem. I try to add 1 battery and 1chime to my cart, but the system won't let me do it. What should I do?
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04-01-2021 10:10:04
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Marley_Ring
Hi there, @pywong982! Accessories should be able to be added to your cart at Ring.com. For best results, please ensure you are logged in to your account at Ring.com and are using an up to date web browser. When adding the Accessories, is there an error message received? If this concern persists, our support team can help further with this. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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05-01-2021 05:25:03
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