Ring Video Doorbell
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Transfer Protect Plan to replacement doorbell
I had to replace my first Ring doorbell which had bad audio. I have now installed a replacement doorbell, but have to buy a new Protect Plan - whilat the first plan was only used for 1 week. Is this plan not transferrable???
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09-06-2020 12:44:44
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Tom_Ring
Hi @ScionRng. Cancelling a plan, with time still left in the plan, will cause a prorated refund for the remaining time left on the plan. This can take a few days to show up, depending on your bank. For your new device, you will need to [subscribe to a new plan](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-the-Ring-Protect-Plan), unless you have the Ring Protect Plus Plan, which covers all devices at one location. I hope this information helps!
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02-03-2021 22:55:32
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