‎The picture on my ring doorbell has changed

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user26236

The picture on my ring doorbell has changed

hardwired-video-doorbell

troubleshooting

I discovered a few weeks back that my ring doorbell is showing the front of the house in fish eye lens where it used to be a full picture and I used to be able to see more of my front garden. Is this normal.why has it changed?

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20-06-2023 11:34:55

Responses (3)

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Caitlyn_Ring
Hi @user26236. Can you share an example of the view from your Doorbell before and how it looks now? It's hard to confirm if what you're seeing is to be expected without an example. Make sure to cover any personally identifying information.
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21-06-2023 06:38:23
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user_79285c
installed a new doorbell camera and mine is doing the exact same thing. It’s not a good view.
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16-11-2024 01:16:31
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user_79285c
Very bad camera, who thought up this view for the Pro camera. I am replacing with another brand.
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25-11-2024 01:35:18
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