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Ring Video Doorbell

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U
Still detecting person/motion on low battery?
battery-video-doorbell
troubleshooting

My Ring doorbell 4 is on battery and is currently at 15%. I won’t be able to get home to change it until tomorrow. Currently my live view is disabled due to low battery. But just wondering if it would still detect motions/person at the front door?

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06-06-2023 12:46:58

Responses (1)

  • T

    Hi @user47391. If you still have battery life left, your device will still detect and record motion. Live View is disabled to ensure that your device can still do this.

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    07-06-2023 01:53:20

      U

      My battery has been at 3 percent for a couple of days now and I have not gotten any motion notifications even tho I walk right in front of it. Is it still recording and saving?

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      05-11-2023 02:07:40

      C

      Hi @user65280. I'd recommend fully charging the battery for your Ring Doorbell, as it is almost completely drained at 3%. Once you fully charge the battery, put it back in the Doorbell and then trigger a test event by ringing the bell or triggering a motion event.

      0

      07-11-2023 07:12:50

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