Ring Video Doorbell
Solved: Pro 2 LED ring too dim
Anyone else think the pro 2 LED ring is too dim? It is way dimmer than my Doorbell 3. When I was setting it up the app asked me if the white LEDs were spinning. During the day I just couldn't tell! The white ring is dimly lit at night and brighter blue when rung but it's very very different to my other doorbells. Is mine defective?
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04-04-2021 07:36:45
Responses (52)
- R
I agree, it’s way too dim. I had to go through the set up a few times before I realized that it was so dim, I just wasn’t seeing it.
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04-04-2021 08:15:48
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- G
Agree, ours is the same. During setup it asked if blue light was spinning, I know I'm getting old but I couldn't see a thing and still can't in daylight hours
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05-04-2021 12:18:24
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- B
I did a further comparison with a neighbours Pro 1 as well as my old Doorbell 3 Plus and the difference is massive. The Pro 2 LED ring is virtually invisible. It is probably a firmware issue as I doubt Ring would have let the device through testing as is. Its annoying but on a new device you get the odd thing for the first few weeks/months till firmware catches up. However if there is an actual hardware issue with the first batch of these then Ring are going to have to replace them.
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05-04-2021 09:31:23
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- B
Would be good to get some input from the Ring staff on this. Realise it’s early days and it might be getting looked at but would be good to know if it’s something which can be fixed via firmware. It’s impacting every Ring Pro 2. Every review I’ve seen the LED is like this and I assume every unit delivered so far has the problem.
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06-04-2021 06:25:40
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bemak187
Mine is the same. LifeHackster on YouTube (the guy that reviews a lot of Ring kit) noted it as part of his review how dim it was. Compared to the Pro 1 and the new Wired Doorbell that I have seen some reviews of the LED is so dim on the Pro 2 it’s virtually useless. You can’t see it at all in the day and at night the glow is so weak. Will be a real issue during set up for folk who aren’t as tech savvy and trying to see what the status is. I’m hoping it’s a firmware thing and can be fixed via an update. If not then Ring are going to have to replace a whole bunch of Pro 2’s.
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04-04-2021 07:46:43
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