Solar Panel for Ring Video Doorbell 2nd Gen

Hi all, I'm having an issue with my Ring video doorbell 2nd Generation and the Micro USB Solar Panel. At this moment in time the doorbell is on the sofa next to me but on the app it states Solar Status Connected, which it isn't. I've reset the doorbell back to factory settings, removed it from the app, added it again and it still states its connected to the solar panel. On a side note, when it's connected to the solar panel, it doesn't appear to be charging the doorbell, as the battery still drains. Unlike the Spotlight Cams I have, they're connected to their solar panels and the app states "A Ring solar accessory is connected and able to charge this device." Is this a common issue with the 2nd gen doorbell and micro USB solar panel and does the app not display the same message when the doorbell is connected to the solar panel as the cams do?