Solar charger showing as hardwired
I've got a Ring Video doorbell (2nd gen) and a solar charger The solar charger has never worked, but when I checked the device health last week it showed a solar charger tab, which it never had before. I have a Ring security camera with a solar charger which works perfectly, and it has always displayed the solar charger as being connected keeping the battery at 100%. Anyway, I charged the battery in the doorbell and reconnected it, and it now shows the power source as 'Hardwired'. It is not hardwired but only connected to the solar charger - totally confused?!
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27-01-2021 02:48:48
Responses (3)
- M
I believe that because your doorbell is connected to the solar charger that's why it's saying it's hard wired mine says the same thing and it's staying charged so I wouldn't worry about it 😃
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22-02-2021 10:06:17
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- V
Mine shows the same only when it gets to 100% charged. When it gets to below 98% it shows solar power.
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20-03-2023 06:21:35
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Hazel151
Hi. New here and need advice please. Original gen1 doorbell with connected solar charger developed a fault and RING kindly replaced both with new gen2 ones. My app is now telling me my doorbell battery is hardwired? Obviously it’s not so how do I get it to recognise the solar charger is there etc. I have refreshed the app, also uninstalled and reinstalled but still with the same result. My bell thinks it’s hardwired when it’s not!! Help appreciated please 😊
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18-02-2021 07:12:13
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