Ring Video Doorbell
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Marley_Ring
Sorry to hear about this @Jim111172! If your screws will not come out easily, try using needle nose pliers to grab and pull delicately, while turning the screw. You can also use a rubber band to accomplish the same thing. If you are needing replacement screws or hardware, check out our spare parts kits on our [accessories page at Ring.com](https://shop.ring.com/collections/accessories). I hope this helps! :)
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03-06-2020 07:22:05
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