Ring Video Doorbell
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K
Securing screws
cs-support
ios
base-station
One needs to access the bottom of the housing to attach two screws ring. This can be awkward, especially for Mr Fumble Fingers. I lost one screw in the dirt but my ingenious solution: use my grandson’s magnetic toy! I never found it and ordered new ones. When they arrived I did the magnetic test and sure enough your screws are not or very weakly magnetic. If as a suggestion, you could not cover them with a coating, I think I would have found my missing screw. Thanks, Mr, Fat Fumble Fingers
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22-10-2021 05:42:41
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Caitlyn_Ring
Hi @Kburk. Thanks for the feedback! I'll pass it onto my team, but I'm glad the replacement screws worked for you as well. You can also find [Spare Parts Kits](https://ring.com/collections/accessories?filters=type:spare-parts) on the Ring website, or contact our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for replacement parts if you ever need more. :)
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22-10-2021 08:42:59
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