Ring Video Doorbell

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Ring Wired not powering
hardwired-video-doorbell
device-settings
hardwired-battery-video-doorbell

Hi AllPurchased the Ring wired doorbell. I checked specs and im sure my current chime box met the specs for using to bypass power. I've followed the set up and nothing. I telephoned ring who said to ask Amazon to send out an electrician? Amazon don't do that... I asked as per ring request. They just offered to send it back. Before I do, can anyone see anything I'm doing wrong? ![PXL_20230712_105252338|281x500](upload://gsUXAmVSrrErJDNZBcEJcZTAPdG.jpeg)

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12-07-2023 12:00:18

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