I just installed the ring video door bell and everything was working fine but randomly the doorbell would ring in my house and nobody would be there. It happened several times so we had to unhook that the bell didn’t ring so we could go to sleep atleast does anyone know if this issue ever happened to them before or have anything ideas for me.

Hey @Giademarco10! A chime kit sounding on its own could be caused by touching wires, or shorted wires, whether at the chime kit or the door. Keep in mind, if your chime kit is mechanical, you do not need a diode installed. Which Doorbell model do you have?

We just had our ring doorbell installed yesterday and it randomly rings - no one presses the doorbell. In addition, the ring is connected to the chime that came with the house. It makes a noise as though a helicopter is trying to land on the house!

‎Ring Video Doorbell (2nd Gen) w/ Plug-In Adapter not charging

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andyc2024

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Ring Video Doorbell (2nd Gen) w/ Plug-In Adapter not charging

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hardwired-battery-video-doorbell

I have the Ring Video Doorbell (2nd Gen) and Ring plug-in adapter. When I first installed the doorbell, the Device Health page on the app listed the Power Source as “hardwired”. Two days ago, this changed to “battery”. Why is this happening? Can it be changed back?

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18-12-2023 03:00:52

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