Responses (42)

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wards4m0
We just had our ring doorbell installed yesterday and it randomly rings - no one presses the doorbell. In addition, the ring is connected to the chime that came with the house. It makes a noise as though a helicopter is trying to land on the house!
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02-02-2020 02:11:41
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TymeSlayer

Our's have been in place for over two years and just started ramdomly rings on it's own. Removed and disconnected the unit and cleaned and inspected, with no visable problems. All the wires and contacts looked fine. Reinstalled and reconnected the Ring but it did not fix the problem. The button doesn't stick and nothing in the wiring had been changed since the initial set up. I did turn off all notifications and it still rings my normal house chime. The unit rings for every 15 or so minutes to every couple of hours, with no rhyme or reason. The Ring unit is under cover from sun and weather. I can't believe under these conditions that the unit woul go bad so soon.

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15-02-2020 16:29:05

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kbard0120

Just wondering if you ever got this resolved. We got a. We ring chime this week and it doing the exact same thing.

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27-01-2021 05:02:04

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Tess207

We’ve only had our Ring doorbell about 2 weeks and this has happened to us twice. It’s scary because the video goes black for a few seconds making it seem like someone hacked us. Now that I’ve read that this happens to other people with no real solution, I’m going to return it and buy another spotlight camera. We bought from Ring and like it so we’ll probably get another. Very disappointed! Paid $300

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22-03-2020 16:16:33

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Tess207

No..I spent hours on this! Its only blacked out at exactly the time the doorbell rings with nobody there. Also. I did call your support people. The girl. Jovie said that everyhing on the video was clear on her end. So the next time it happened i took a screenshot to show you. See attached...Also, no

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23-03-2020 18:27:27

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Davemalern

I'm having the same issues as everyone else on this thread... I've had my front door ring for about 2 years... Everything worked fine up until this week. Now I'm getting phantom rings and phantom notifications. You guys say this issue is solved in this thread, but it's apparently not solved if all t

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15-04-2020 12:00:31

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rc1200

Our Ring doorbell just rang while we were home. This is the 1st time (to my knowledge) it has happened. I checked our (non-Ring) cameras and there was nobody there. I literally watched the video footage while the doorbell rang and it happened on its own. I agree with the previous comment, Ring has c

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27-04-2020 22:10:41

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JustAnotherRingGuine

I totally agree with you with #2 and #3. I believe someone (most likely a Ring engineer) or FBI agent is doing this to either test it out or playing a prank. And ghosts are known to come out around 3-3:30am. Google it.

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01-10-2020 00:25:06

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SuperstarMcAwesomevi
Pop off the original mechanical chime cover, ensure that the wires to the leads are Front (red) and Trans (white). Attach the leads of the Power Pro to either leads. The idiot owner prior to me had the Rear and Front leads connected without the Trans...caused all kinds of weirdness when I installed the Ring. Worked correctly when I popped the Rear (white wire) off and moved to Trans lead.
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07-04-2020 17:18:51
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Sukhwinder2010RO

Roben

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04-05-2020 03:31:50

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RonT

Ours rang without anyone being there. I looked around to see if there was some pranking us; no one there. I went back to look at the log, for when the door bell is activated; nobody or record of anyone. I checked to see if there was a problem in the doorbell. The battery was low and needing to batt

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05-05-2020 02:33:48