Ring Video Doorbell
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Ring too low in battery to change wifi but won't charge without new wifi
battery-video-doorbell
troubleshooting
Our ring doorbell 2 needed charging for the first time since installation. It is at 7%. At the same time, we changed our wifi.. Now it won't charge, which I have read could be because it's not attached to wifi but we can't update the wifi as the battery is too low. How do we solve this please? Thank you
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10-09-2023 10:41:54
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Caitlyn_Ring
Hi @sleepycaro. Your Ring Doorbell does not need to be connected to wifi in order to charge the battery. How are you charging the battery? There should have been a charging cable included in the original packaging that you plug into a standard power outlet. It can take about 6-8 hours to fully charge the battery if it's been completely drained.
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11-09-2023 10:46:16
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