Ring Video Doorbell
Ring smart responses stopped working
Hello, I have a Battery doorbell and auto answers used to work fine. But suddenly it stopped working. I did not change anything. How to get auto answers working again?
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13-03-2024 11:45:02
Responses (4)
- AL
Thanks for sharing. Yes I am talking about smart responses. So its on then end of Ring that something is wrong now and not on ours end.
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13-03-2024 09:30:51
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- T
Hi Neighbors. What type of phone do you have and what version of the Ring app is installed? For assistance with this, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.
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14-03-2024 07:11:55
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ALI have an iPhone XS, Battery doorbell plus and versin XXXX of the Ring app.
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15-03-2024 10:08:26
- AL
Today it suddenly worked again. I did not change anything. How does this happen?
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16-03-2024 03:16:07
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CHi @alain.lankers. I’m glad to hear the issue seems to be resolved for you. We have not seen any other reports of issues with the Quick Replies feature, so I’d suggest following up with our support team if you notice it happening again. Our support team can investigate further and document as needed.
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18-03-2024 07:43:18
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Benlfc
@alain.lankers I assume you’re talking about the smart responses AKA quick replies? If so mine are the same on both my doorbells which immediately suggested to me there was an issue with the Ring systems somewhere, I have contacted Ring about it and the NSE team have escalated the matter
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13-03-2024 02:23:43
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