Ring Video Doorbell
BobA
Ring Motion Alerts Off still pings Alexa
I have the Video Doorbell 2 and also use Amazon's Echo (Alexa) in the house. I have a schedule set to stop motion alerts early in the morning because I go out running and I don't want everyone in the house to be alerted by their phone apps waking them up. Setting the schedule for motion alerts OFF stops the alerts from going to the phone app; however, Alexa still reports "Motion detected at the front door." Turning off motion alerts should also stop Alexa from making that announcement and waking eveyone up during the scheduled off time. Bob
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02-09-2019 09:52:25
Responses (27)
- R
Thanks for the solution. I also have a single dot interfaced with a ring video doorbell pro.
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20-10-2019 06:14:16
DI have the same issue to my Android phone, even not with Alexa. Why do I have to do the extra thing other than "Motion Alerts" to OFF to actual off for motion detection notification?
•1
18-12-2019 01:02:24
BAgreed... They made it clunky. Turning off notifications in the main Ring App should turn off "ALL" notifications.
•5
18-12-2019 01:08:52
DThanks, you mean if I turn off all and turn on "Ring Alerts" only then it will work? How can I turn off all?
•0
18-12-2019 01:48:03
DAlso, "Motion Alerts" OFF means the doorbell detection still runs but just doesn't notify? I'm using the battery so I don't want to make it run if not needed. So I'm wondering if that function means actual detection disabling or still detecting but not sending notification.
•1
18-12-2019 01:53:53
- B
i agree. Its frustrating. I cant turn off the Alexa notifications unless I remove the app. I like the notifications but want the option to disable or turn off or to put on a schedule or mute. I turned off the notifications and it doesnt stop them on the Echo.
•3
04-07-2020 09:28:15
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- S
Setting "Do Not Disturb" is totally inadequate as it disables ALL notifications. RING is the slowest company I have ever encountered at evolving their software and listening to customer suggestions.
•3
17-08-2020 03:42:29
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BAnd if you have newer android phones, many of us still have to use rapid ring to get live view. The main android app still does not work. Stopped working after an update months ago.... BJBBJB
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20-08-2020 08:16:55
EI have both apps on multiple Android phones. Pixels and others all running Android 10. I have no issues with either app. So it's not all androids. Maybe it with the brand you're using...
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20-08-2020 08:20:06
BThat is great for your pixels. It specifically does not work on Note10 plus Android 10 2.1 or note 9 OS. Just a side comment and off topic for this thread. Not starting the usual Galaxy vs. Pixel debate, it just should work on all, especially newer devices. It is clearly a known issue as I was directed to use rapid ring.... 2 factor authentication just to post on a forum is exhausting:) BJBBJB
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20-08-2020 08:28:24
ZI too came here looking for a solution to this problem... looks like I'm going with post it notes.
•2
04-09-2020 07:01:02
- R
I was going nuts with the same issue when I leave for the gym in the morning...the result was Alexa announces through all three dots that "someone is at the door." Not good for those sleeping at 4 am. I have one camera (ring doorbell) and have figured out I can just go into the Alexa app (iPhone) and turn off the camera notifications while I leave and when I come home. 1) Open Alexa App 2) Choose "Devices" on bottom of app 3) Choose "Camera" on top of app 4) Select the Named Camera (Ring Doorbell) 5) Toggle "off" Motion Announcements Hope this helps!
•1
05-10-2020 02:54:58
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AHi. that works for the Alexas (x3), however it still sounds out on the 2 x iPhones and 2 x iPads.
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05-10-2020 05:28:39
CSo a Post it is the only solution? With working at home, I don't need every notification if a child goes out to play, but I can't set it to Do Not Disturb, because I need the Alexa to play "go to class" reminders. Why doesn't the snooze feature work across devices? Nine months into WFH and remote schooling and a Post it or disabling the device is it?
•2
01-12-2020 03:51:24
AI follow these steps to toggle off the motion detected option. I still get Alexa announced motion detected. 1) Open Alexa App 2) Choose "Devices" on bottom of app 3) Choose "Camera" on top of app 4) Select the Named Camera (Ring Doorbell) 5) Toggle "off" Motion Announcements 6) Someone walk by Expected --\> Alexa NOT announce motion detected. Behavior --\> Alexa still announce motion detected.
•2
14-12-2020 11:46:15
- R
I have multiple echo devices around the house, and I finally solved this problem! 1) open the Alexa app on your phone 2) go to devices > all devices 3) select "front door" or whatever you named your Ring doorbell 4) choose "delete" and delete the device forever 5) (optional) uninstall the Ring doorbell and take back to store 6) (optional) purchase literally any other brand of smart doorbell because Ring is the absolute worst
•1
21-12-2020 02:49:29
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Natey
I only have 1 Echo Dot. There is a setting in the Amazon Alexa app: Alexa, Devices, All Devices, Front Door, Motion Detect, OFF. You can also do Enabled, OFF. If there were multiple Echo devices in my household, I might still want to be notified even if somebody else wanted theirs turned off. But I can see how there may need to be an option to turn it all off.
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04-09-2019 03:47:19
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