Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Ring has Died
battery-video-doorbell
cs-support
troubleshooting
Bought my Ring Doorbell in December 2021. It's a version 3. It has died. Have bought and charges up 2 batteries, but the little orange reset button won't work or reset. So nothing is working. After spending £30 on a new rechargeable battery I'm pretty frustrated to find out the whole thing has died. Anyone help?
58 •
2 •
0 •
11-06-2024 08:24:37
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_7026e0. When charging the Quick Release Battery Pack, make sure to plug it into a standard power outlet using the provided charging cable. It may take about 6 to 8 hours to fully charge the battery. Once it's done charging, put the battery into the Ring Doorbell and hold down the setup button for 20 seconds. This will fully reset the Doorbell. After that's done, try to walk through a new setup in the Ring app using the steps under Set Up a Device. If the Ring Doorbell is still unresponsive after these steps, please follow up with our support team at one of the numbers available here, or on Facebook @Ring via private message.
0
12-06-2024 07:10:53
•