Ring Video Doorbell

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G
Ring Doorbell missed a delivery

I had a delivery this morning and my Ring doorbell missed the whole activity. I can hear someone at my front but my Ring doorbell does not even the mailman walking to my house and putting 2 boxes at my front door. Completely missed the whole delivery. Why? No motion or person detected for this event in my ring history.

5436

0

3

16-05-2020 02:24:03

Responses (2)

  • H

    Mine Ring doorbell cam reliability to detect motion is not that great. It lets me down frequently. I am currently looking to see if there are better security cam products out there.

    0

    16-05-2020 03:01:30

      G

      Wow. I hope that's not my solution because I just invested in the whole security system. I was just reading on another question about turning off the Event History Timeline. I went ahead and did that and hope for the best. Waiting to see what others may say.

      0

      16-05-2020 03:17:42

      R

      My doorbell and linked garage cams miss Amazon, UPS, and eBay deliveries but not USPS ones. I can't go live when I hear someone out front, is there a way to jam it? Both my zones are set to the street but day or night a package can be delivered with no detection. I was in the process of getting the whole system for my mom, and changing my current system to Ring, not I'm having second thoughts. Have they found a fix

      0

      23-05-2020 03:39:13

  • S

    I know someone that is having the same issue. Have you received a response back from Ring?

    0

    06-06-2020 01:54:15

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