‎Ring doorbell has disappeared from app

English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

genie33

Ring doorbell has disappeared from app

i tried to answer a ring call today and was asked to log in to the app. I'm now logged in with the details i used to register the first time - and my doorbell has vanished from the app. i can't see it to delete and reinstall, and ringing the doorbell no longer triggers a notification. it's just basically a useless brick at this point.

7744 •

0 •

6 •

05-06-2020 05:39:57

Responses (2)

M
MikeTa
My video doorbell was working fine, but has recently disappeared from my dashboard. Now the app just asks if I want to setup a device, then says the device is still registered to its owner, which should be me. Have I been hacked?
0
•
06-06-2020 05:46:05
•
S
Samir92
This has just happened to me on iPhone. My ring doorbell has disappeared. I only have one location. Please don’t try to resolve with the basic off and on jargon. It’s clearly happening to a lot of users. Is there anyone looking into this?
0
•
29-09-2021 05:56:26
•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service