Hi @Rod64! While internet speed is a valuable resource for video, wifi signal strength is equally as important to ensure those resources are not interfered with. Check out our [Community post about RSSI](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751) for tips on optimizing wifi signal strength. Video connection also depends on mobile device and Ring app connection. Try removing and reinstalling the Ring app on your mobile device and disable any bluetooth or VPNs. I hope this helps! :)
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12-05-2020 03:51:42
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Marley_Ring
Hi @Rod64! While internet speed is a valuable resource for video, wifi signal strength is equally as important to ensure those resources are not interfered with. Check out our [Community post about RSSI](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751) for tips on optimizing wifi signal strength. Video connection also depends on mobile device and Ring app connection. Try removing and reinstalling the Ring app on your mobile device and disable any bluetooth or VPNs. I hope this helps! :)
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12-05-2020 03:51:42
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