Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
G
Ring Doorbell 2 not restarting after battery has charged up

This may have been posted before. Battery has been fully charged up but the Ring Doorbell 2 is not restarting. Have tried set up and restart. When putting the battery in, the light comes on a few times and then appears to abruptly go off. Have also tried a hard reset to no avail. Any ideas?

566

0

0

13-12-2020 05:06:42

Responses (1)

  • T

    Hi @Grewalski1969. If your Doorbell seems to be unresponsive to a reset with a fully charged battery, there may be something our support team needs to look into. Holding the setup button down for 20 should prompt a white spinning light. If this isn't the case, go ahead and contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    15-12-2020 07:37:20

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution