Ring Video Doorbell

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Ring 2 / Hardwired - Bait & Switch

I feel so cheated! I have a Ring Doorbell 2 and the box is in front of me right now. The box says, and I quote "Battery or Hardwired Power". It does NOT say that hardwired power is basically just a trickle charge to the battery and is not even enough to keep the battery topped off at 100% with minimal usage. It does NOT say that I will still have to remove the wiring myself to charge the stupid thing when it finally drains completely, which by the way doesn't look like it will get anywhere near the 6-12 months usage advertised even when hardwired + battery. I bought this device less than a week ago and I already feel like I've been stitched up. The only reason why I haven't sent it back already is because I invested in a transformer and paid a qualified electrician to install it so either way I'll be out of pocket. Why should I pay over £100 more for the Ring Pro just to get the functionality that was ADVERTISED to me in the first place? What kind of bait & switch racket are you running here? I checked these forums and see this is a well documented issue that seemed to appear after a firmware update some time late-2019. If only I'd checked the forums before I bought it! So... Mods... Please tell me there is going to be a future firmware update that fixes this issue? It looks like it's been going on for nearly a year at this point.

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14-08-2020 14:47:12

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