Responses (2)

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  Caitlyn_Ring

  Hi @Stimo65. Have you tried editing the Privacy Zones on a different smartphone or tablet to see if it still doesn't let you remove one? Would you mind sharing a screenshot example of the Privacy Zone you're unable to remove?

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  17-03-2021 07:41:59

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  Infocraver

  I do not have an option to remove a privacy zone, either. Only can add. How can I eliminate the existing privacy zone?

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  28-10-2021 06:13:01

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  Frustrated427

  Infocraver - In the past, when I tried using the Privacy Zone feature, I was shocked at how flaky/unstable it was. (In fact, it was a real nightmare if you attempted to delete privacy zones.) Also, the Privacy Zone feature offered such limited functionality that it was pretty much useless. It sounds like Ring may not have fixed the problems. Thus, if Ring ever replaces its current Privacy Zone feature with a useful/stable one... I hope someone reports the details on this website.

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  28-10-2021 06:59:14

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  Caitlyn_Ring

  Hi @Infocraver. You should have the option to remove a [Privacy Zone](https://support.ring.com/hc/en-us/articles/360028035532-Creating-and-deleting-Privacy-Zones) if you have one set up already. To delete a Privacy Zone, follow the steps below: * Open your Ring app. * Tap the three-lined menu on the upper left-hand side of the screen to open the side menu. * Tap **Devices** . * Select desired device. * Tap **Device Settings.** * Tap **Privacy Settings.** * Select the zone you wish to delete. * Tap **Edit Privacy Zones.** * Tap the trash can icon. * Confirm you wish to delete the zone. If these steps don't work, try doing this on a different smartphone or tablet with the Ring App installed (if you have access to one) and make sure your Ring App and phone's OS are fully updated.

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  28-10-2021 08:24:04