Ring Video Doorbell

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Recording length - Option is not in Device Settings

I have a Ring Doorbell 2 and want to increase the length of the recordings. The FAQ suggested to go into Device Settings, Video Settings but there is no option there so either I'm doing something wrong or the FAQ is wrong. How do I increase the length of the recordings?

3322

0

3

02-03-2020 10:15:17

Responses (1)

  • D

    This feature request has been in the backlog for 2 yrs or more. Now it’s posted dated March 2020 as if it’s a new FR. What happened to the hundreds of posts over the past two yrs. This is not a usability enhancement this is a security enhancement. It’s a joke that these are called security cameras. They take forever to load and when there is a thief about to rob you the camera stops recording. When will this company give their customers what they need? Let us worry about our battery. Your excuse as to why the option is not available is mute. It won’t matter if battery has juice if the can fails to record the entire incident on camera. Now you’ve made near impossible to reach a support person. Warning to users if you are considering buying these stick up cams don’t!

    1

    09-05-2020 06:36:42

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