Ring Video Doorbell
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Caitlyn_Ring
Hi @user44277. I'd recommend reviewing the [installation instructions](https://support.ring.com/hc/en-us/articles/360054675132-Video-Doorbell-Pro-2-Installation-guide-) to ensure your Doorbell Pro is properly installed. It's also important for the Pro Power Kit to be installed correctly for sufficient power. Lastly, I'd suggest checking for any fraying or damaged wires in the doorbell circuit. If the wiring appears to be in order but this continues to happen, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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05-05-2023 03:49:28
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