Peephole cam - just got it, and doesn't work!

And now in more detail.. Just got the device, installed on the door and began the setup(after charging the battery). The first problem I had(and still have), is that during the setup, the led around the button should spin. It doesn't - in fact, it did not light at all. The app setup procedure told me to press the little orange button - did that, still doesn't light up. In any case, I told the app it did, then moved on - it managed to find the device and connected to it. From this point - "Device Health" gave me a clean bill of health, RSSI - 53. But Live View just saying "activating device" for a while.. and doesn't show anything. Pressing the button on the camera does nothing - the light doesnt even turn on. I DMZ the cam in my router - just to make sure it isnt being networked blocked or anyhing. Please try helping me here, I'm running out of ideas! Thanks, Itzik