No QR code or pin

Question

I have no QR code or pin under the QR code. I have WiFi so all I need is that pin # please help !

Tom_Ring · Answer

Hi @Beangopay. In addition to the 5 digit pin being on the back of the device, it should also be on a paper that came in the original box. I would suggest completely emptying the contents of the box, as the paper with this information does like to hide sometimes! :slightly_smiling_face:

user35281 · Answer

so you mean to tell me that i have to unmount my entire doorbell to set it up to new wifi? thats ridiculous. i paid someone to mount it for me so now i have to pay someone to unmount it and re mount it? yall might as well kiss me where the sun dont shine this is ridiculous

Ring Video Doorbell

No QR code or pin

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