Ring Video Doorbell
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U
New wired ring doorbell- no night vision
hardwired-video-doorbell
troubleshooting
I have just fitted a brand new wired doorbell and night vision is just a foggy mess , not clear or acceptable thisl. e wasn’t the case of my old battery model 1 ring doorbell. I have tried a reset and z power cycle . There is no settings in the device menus to turn night vision off or on . Can anyone help please ?
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12-06-2023 06:32:40
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Caitlyn_Ring
Hi @user47928. What is the model name of your Doorbell? You can find this on the Device Health page. It would also be helpful if you can share a screenshot of what you're seeing at night when the night vision is active. There are various factors that could be affecting it, and seeing an example can help me with pointing you in the right direction here.
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13-06-2023 17:11:51
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