Ring Video Doorbell
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Need Support email
troubleshooting
Can anyone help with customer support email. I am calling from Australia but the phone line doesn't get connected to the Australian number provided. The other option they have is chat box which is going round and round with no proper resolution. My issue is with motion Detection with video doorbell. It doesn't detect motion and we do not have if someone was in our property until later. This was pretty good last month and no changes were made recently.
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05-02-2025 03:47:12
Responses (1)
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Tom_Ring
Hi @user_e2c8c2. What is the RSSI for your doorbell? We have this page here which has some great tips for optimizing your motion detection. Additionally, if you need more assistance, please follow up with our support team for further assistance. You can get in touch with our support team at one of the numbers here, or @Ring on Facebook, X, and Instagram. You may need to use a landline to call.
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06-02-2025 01:53:37
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