Ring Video Doorbell
My devices are no longer visible in the Ring app
I can no longer see my doorbell/camera or chime in the app. Have tried to find a way to reinstall, but feedback only tells me that the devices already are installed. Tried to call You on the number listed for Norway, but this was "not in use".
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26-11-2024 06:15:40
Responses (1)
- U
1 location over here and the same. Chime, Garage door, & front door This for me is on the row right above the cameras. I thought at first it was just the integrated devices but the chime also does not show … unless the explanation on that is that the chime pro is “ring” but not really. Point of clarification, you can scroll all the way down and find the chime but now to snooze it you go in to the device settings, I’d rather see the stuff i care about over the “what’s new” and … “neighbors” bit.
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07-12-2024 11:08:58
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Justin_Ring
Hi @user_981bbb. One of the most common reasons this happens is because of having duplicate locations. Can you try tapping on the location name on the top center part of the Dashboard of the Ring app? Do you see multiple location names that are the same?
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27-11-2024 06:48:47
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