Ring Video Doorbell
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Motion Zones not working and over sensitivity on Ring Doorbell Plus
app-settings
battery-video-doorbell
troubleshooting
I've recently purchased a Ring Doorbell Plus, to replace an older Ring Doorbell that lost functionality of audio etc. but the sensitivity is beyond daft as I've set the motion zones and it's still going off when people or objects go past OUTSIDE of the motion zone.Anyone able to help save me getting spammed constantly and potentially lobbing it?!
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03-01-2025 13:55:57
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Justin_Ring
Hi @user_7af7b9. I recommend also decreasing your Motion Sensitivity and turning on Smart Alerts. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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08-01-2025 23:29:51
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