Ring Video Doorbell
Motion notification frequency
How do I adjust the frequency of motion notifications ? I seem to remember setting it to 2 minutes when I first got the doorbell camera, but now I can’t find how to change that to less frequently.
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01-08-2022 10:13:53
Responses (5)
- J
Thanks for the reply Tom. However, when I follow your link, the instructions don’t resemble what appears on screen. It says to go to Advanced Settings and then choose a frequency … but that doesn’t appear - I just get “Motion Settings” (see attached)  John
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03-08-2022 01:40:42
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- T
Hi @Johnaldo1. This feature is only available on specific Doorbell models. If your Doorbell is hardwired, you won't have this feature, as the purpose of this feature is to preserve battery life. You can always refine your notifications with Smart Alerts if you're receiving notifications too frequently. Some other options include adjusting MotionZones, or setting up a Motion Schedule.
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03-08-2022 07:34:47
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- J
Yes the doorbell is hardwired, so how come I remember making the setting when I first installed it? I looked at Smart Notifications, and that just seems to turn them off completely, which is of no use whatsoever. John
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03-08-2022 11:16:46
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THi @Johnaldo1. When this feature was first released, both hardwired and battery powered doorbells had Motion Frequency. Since hardwired doorbells can record frequently without having to worry about battery drain, this feature was moved to battery operated devices only. I can certainly pass along your feedback on this to our internal teams.
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05-08-2022 05:39:02
- U
I would like to second the request that this feature be added back to the wired doorbells. I had a wired doorbell and much preferred the number of alerts I was getting. Whenever I'm running into and out of the house repeatedly, such as when unloading groceries, or if I'm doing cleaning in front of the house, the notifications keep coming over and over and over again. It's incredibly annoying. If notifications can be limited to only once per 5 minutes or something, then it would be a HUGE relief.
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18-08-2024 10:02:50
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Tom_Ring
Hi @Johnaldo1. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency) will have the information you're looking for. This is called Motion Frequency. Let me know if this helps!
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02-08-2022 08:12:45
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