Ring Video Doorbell

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Missed doorbell activity gone

Has anyone come across when a missed ring no longer shows up in the event history? I had a missed ring that was in my activity at 4:03 today, I saw it, I viewed and when I went to go look at it again it was gone. How can I find it again? Thanks

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20-12-2019 21:30:56

Responses (1)

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    Are you paying for a plan? Or still using the free trial? If so you should be able to see it. But if not you can't. If you see it once, the video is gone after.

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    20-12-2019 23:10:25

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