Ring Video Doorbell
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Live view audio noise screeching
Hi there, just bought another Ring doorbell 2 as the other one has water ingress. When i turn the doorbell to live view there is and awfull noise any ideas how to fix or should i take it back to the shop? See attached video [https://ring.com](https://ring.com)/share/6772260073944321824
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19-12-2019 22:05:03
Responses (1)
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Hi @Npz. For this concern, I'd suggest resetting your Doorbell by holding down the setup button for at least 20 seconds. Once that's done, you can take the Doorbell through a fresh setup in the Ring App by following the steps under Set Up a Device. If this concern persists after those steps, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a deeper look at your device and offer more advanced troubleshooting support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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19-10-2020 23:34:20
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Npz
Hi I have the same issue with my new ring video doorbell 3 plus - when watching live the audio is screeching .
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17-10-2020 09:23:37
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