Hi @user40739. You can remove a device by tapping Device Settings > General Settings > Remove Device. This shouldn't be greyed out because the Camera is offline. Make sure you have the latest version of the Ring app installed, and your phone has a good internet connection from wifi or mobile data.
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28-03-2023 07:32:43
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Caitlyn_Ring
Hi @user40739. You can remove a device by tapping Device Settings > General Settings > Remove Device. This shouldn't be greyed out because the Camera is offline. Make sure you have the latest version of the Ring app installed, and your phone has a good internet connection from wifi or mobile data.
0
28-03-2023 07:32:43
•