Ring Video Doorbell
Hardwired Changed to Battery
I noticed in the application that my Ring 3 door cam has changed from hardwired to battery. Nothing has changed. Has anyone experienced this and if so how did you fix ? Please and Thank you!
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17-07-2021 03:33:26
Responses (31)
- R
Same here and I checked my neighbor’s., hers also says battery instead of hardwired. Can someone let Ring know about this. Such a frigging hassle spending half a day trying to track down a problem that doesn’t exist. I’m so fed up with this thing I’m gonna throw it as far as I can into the gully.
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21-07-2021 10:20:46
- A
the same for me, it says battery when it is hardwired. it seems to be charging tho. no charge icon on the app.
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17-07-2021 05:16:41
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- Y
Same here. But my solar status is connected and doorbell is charging a bit slower than previous.
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17-07-2021 11:42:58
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- G
Same for me..spent ages trying to diagnose this. Thought I might have a knackered battery and bought replacement from Amazon, only to notice today that the original battery percentage was still increasing, albeit at a much slower rate.
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18-07-2021 12:29:41
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- S
Yes same here. Showing as battery suddenly either yesterday or day before. Still at 100% charge though so seems to be actually charging
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18-07-2021 06:19:14
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I have the Ring Doorbell 2 and my device also changed from showing hardwired to battery. This started for me yesterday afternoon, after a few checks the white ring around the push button is still lit up, the battery is still charging (percentage still increasing after a days worth of alerts which drain it down) and the indoor chime works when I push the button. I further tested by turning off the hardwire power, the white ring turns off and an option called "Power Settings" shows up in the app. When I turn the power back on the white ring returns and the "Power Settings" option dissapears. I suspect there's been a Firmware Update that has caused it to show battery erroneously. I did try reseting the device to factory settings and it made no difference and voltage at the terminals of the device is 15.6V AC so it's all in order, hence my thought it's a bad firmware update.
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17-07-2021 04:51:23
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