Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
B
Foggy image
Hi FolksI've had my Ring doorbell for more than a year with no problems. Unfortunately it's unusable now as the image is completely out of focus and foggy(attached image). Any ideas?
1008 •
0 •
1 •
01-10-2020 07:44:01
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Bradzweb. Is the image like this during both night and day? Have you noticed any visible condensation on the camera lens? Try wiping it off with a soft cloth and a mild cleaner to see if that causes any improvement in the clarity. If that doesn't seem to work, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
02-10-2020 21:25:15
•