Ring Video Doorbell
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Flag keeps setting off motion even when zone is turned off
I turned off the motion zone for the area where my flag is, but I keep getting motion alerts. And sometimes I get 3-4 alerts at one time even though my settings are on "light." I have the 1st generation doorbell and would prefer to not move my flag if possible. I feel like I've tried everything, but obviously it's not good enough.
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14-06-2020 01:53:21
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Chelsea_Ring
Hey @jdinetta. Could you show me what one of the videos look like for the flag setting off your motion detection? In addition, please take screenshots of how you have your Motion Zones settings set (step 1 and step 2 please) so I can help further with this! In addition, for the alerts, could you clarify if this is 3-4 alerts at the same minute that say "Motion Detection at...", or 3-4 that are back to back?
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15-06-2020 11:41:09
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