Elite Doorbell

**COMPLAINT:**. **strong text**I am extremely disappointed that the company does not offer spare parts (I.e. screws, the rubber cover over the doorbell) for purchase. I’ve been informed that I would need to buy a whole, new unit, just to have a rubber button. You see, after many years (*out of warranty*) of faithful service, my button has degraded to needing tape to remain affixed to the wall unit. The indignity is compounded by the fact that Customer Service stated that these buttons are not available for purchase; I would need to buy another unit instead!!! WTH?!!! :face_with_symbols_over_mouth: This is ridiculous and in my opinion, a form of price gouging. Currently researching ways of covering my button with something more permanent than tape. The ridiculousness would lessen also if there had been upgrades to the camera that made a repurchase possibly worth it. My unit works perfectly; its rubber button cover has degraded and, for now, is being held in place by tape. Do you think I would damage the internal components or render its functioning useless by trying rubber contact cement or some other fix? ARGHHHHH