Responses (2)

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  Chelsea_Ring

  Hey @DaronU. Could you please reach out to our support team for this concern to see what could be causing this? Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know what they're able to figure out for you on this concern, as I personally have never heard of this myself! Excited to hear back what you find out, neighbor. :)

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  11-06-2020 07:42:31

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  D

  DaronU

  Thanks for the number. I will try to give them a call.

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  12-06-2020 05:00:15

• T

  treefarm

  i have a smurf attack as well. found it in my night hawk router. and yes internet is spotty like a dos atatck. whats the number.

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  29-06-2020 12:10:48

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  treefarm

  ring customer service takes to long to be on hold. how about just tellig us what to do in the forum?

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  29-06-2020 12:39:04

  E

  Eagle328

  For this you'd need customer service. [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch)

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  29-06-2020 04:09:16

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  Naples1

  Is there an update to this? Has anyone received a solution?

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  01-07-2020 12:19:35