Doorbell w/o a subscription
I am using the ring doorbell without a subscription. I don’t mind getting a subscription but right now the doorbell/camera really sucks!!! I have let it set itself up, I have good internet, and the doorbell is placed properly. All it does is pick up vehicles on the street, and people after they have come in through our door. Will a subscription help this situation? Ring should not be misleading customers if a subscription helps. This product should state clearly that a subscription is necessary for proper operation. Otherwise this product is useless. I will remove it if a subscription doesn’t help. So the question is: Does a subscription improve what the video doorbell senses?
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12-06-2020 12:43:18
Responses (5)
- R
The subscription is also a scam, you're paying for temporary storage and it is likely your security footage will not be available when you need it.
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12-09-2021 08:23:40
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- R
The subscription is also a scam, you're paying for temporary storage and it is likely your security footage will not be available when you need it.
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12-09-2021 08:23:40
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- U
The app keeps saying it cannot open the live view and to try again. This is only since we cancelled our subscription
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23-06-2022 07:35:35
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CHi @user15444. You do not need a Ring Protect plan in order to access Live View. For Live View concerns, review our [Community Post](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249) with different troubleshooting tips and tricks specifically for Live View. If you're not able to find a solution after trying those troubleshooting steps, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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23-06-2022 08:28:19
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Boo97mom
I have the exact same problem did you get an answer
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12-06-2020 01:45:03
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